Last updated: October 15, 2020

RoomBook is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and 2018 GDPR)


We may collect information about you, such as your name, phone number, email address, and credit card details through your use of the Site.


We will not disclose your information to any third parties.
RoomBook may work with service providers that may have access to your personal data and that process the aforementioned data in the name and on behalf of Hotelbeds as a result of the provision of services. In this sense, RoomBook has entered into the corresponding data processing agreements with each of the suppliers that provide services to RoomBook, with the aim of guaranteeing that said suppliers will process your data in accordance with the rules laid down in current legislation and in compliance with Article 28 of the GDPR.
We may use your information to provide the requested services, maintain and improve the Site, and send you marketing communications.
Our internal procedures cover the storage, access and disclosure of your information. When you agree to sign up to our rewards and news updates we need to know your name and email address. We gather this information to allow us to provide you with a monthly email containing information about news or industry insight we think may be of interest to you.


Storage of data is password protected and securely kept in top tier third party platform. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know my emailing


By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.


RoomBook will send you from time to time news and industry insight via email but we will not do so without your express consent. If you do not wish to receive any further email please use the unsubscribe option in the email or alternatively contact us at


We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your frst use of the website following the alterations.


We may use cookies and similar technologies to help provide our Site, understand and customize your preferences, and display relevant advertising.


To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.


Whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our Website. Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to prevent unauthorised access. We maintain the highest standards of security, however the transmission of information via the internet is not completely secure.